Email aliases

An alias is an extra address that delivers to your inbox. Your primary address stays you@your-team.knobs.io (or your custom domain), and aliases like sales@… or jd@… route to the same place — handy for role addresses, short handles, or keeping signup mail separate.

Add an alias

1. Open Settings → Profile.
2. Find the Email aliases section.
3. Type the address you want (the part before the @) and add it.

If your workspace has more than one verified domain, a domain picker lets you choose which domain the alias lives on.

Mail sent to any of your aliases arrives in your normal inbox alongside everything else.

Remove an alias

In the same Email aliases section, remove an alias you no longer want. Mail sent to a removed alias no longer reaches you.

Note

An address can only belong to one person — you can’t claim an alias that’s already someone’s address or alias in the workspace.

For workspace admins

Admins control whether members can create aliases at all: the Email aliases toggle lives in Settings → Domains. When it’s off, existing aliases keep working but members can’t add new ones.

Group addresses

Aliases are personal — one address, one inbox. If you need an address that fans out to several people (like support@ going to a whole team), that’s a group address, managed by admins in workspace settings. Mail to a group address is delivered to every member of the group.