Email aliases

An alias is an extra address that delivers to your inbox. Your primary address stays you@your-team.knobs.io (or your custom domain), and aliases like jd@… or mara@… route to the same place — handy for short handles or keeping signup mail separate.

An alias is the part before the @, not a full address. When you claim jd, it works at every domain your workspace has: if your workspace uses both your-team.knobs.io and yourcompany.com, mail to jd@your-team.knobs.io and jd@yourcompany.com both land in your inbox, and you can send from either.

Add an alias

1. Open Settings → Profile.
2. Under Your addresses, type the address you want (the part before the @).
3. Availability is checked as you type. Add it.

Each address in the list shows the domains it delivers at.

Remove an alias

In the same list, remove an alias you no longer want. It stops delivering at every domain — an address is one thing, not one thing per domain. Your primary address can’t be removed.

Note

An address can only belong to one person in a workspace. You can’t claim an alias that is already someone else’s address, or a group’s — and that holds across every domain, not just the one you’re looking at.

When your workspace adds a domain

Nothing to do. When an admin verifies a new domain, every existing address — yours and everyone else’s — starts working there automatically. Your addresses list will show the new domain next to each one.

For workspace admins

Settings → Aliases is the admin console for addresses. It has:

• Email aliases on/off — controls whether members can create aliases at all. When it’s off, existing aliases keep working but members can’t add new ones.
• All workspace addresses — every address in the workspace with its owner, where you can add an address for a member or disable one. Adding or disabling applies at every verified domain.
• Repair addresses — re-creates any address missing from a verified domain. You shouldn’t need it; it’s there if something got out of sync.

Your own addresses are not there — they’re under Settings → Profile → Your addresses, and the Aliases tab links straight to them. Domains themselves live in Settings → Domains — that’s where you add and verify them.

Group addresses

Aliases are personal — one address, one inbox. If you need an address that fans out to several people (like support@ going to a whole team), that’s a group address, managed by admins in workspace settings. Group addresses follow the same rule: they work at every verified domain, and mail to one is delivered to every member of the group.