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Admin overview

Workspace administration lives in Settings, opened from the avatar menu in the top bar. If you’re a workspace owner or admin, you’ll see the full set of sections; members see only what applies to them (like their own profile and security).

Section What it manages Docs
Profile Your name, your email addresses on workspace domains (aliases) Mailboxes & aliases
Members & invites The member roster, roles, and pending invites Members & invites
Domains The workspace subdomain, custom domain setup and DNS verification, undelivered mail Custom domains
Integrations Bots, webhooks, and slash commands (admins only) Integrations
Billing The workspace’s plan and entitlements Billing
Security Your passkeys, 2FA, sign-in methods, recovery contacts, and API keys Account security

Every member holds one role in the workspace:

  • Owner — full control, including everything below.
  • Admin — manages members, invites, domains, mailboxes, integrations, and billing. Admins (and owners) also have implicit access to every doc, sheet, and calendar in the workspace — see Sharing & access.
  • Member — full product use; no workspace administration.

Roles are per workspace: the same person can be an owner of one workspace and a plain member of another.

A typical workspace admin’s jobs, in rough lifecycle order:

  1. Get the domain right — connect and verify the custom domain, set it as the default. Custom domains
  2. Bring the team in — send invites, assign roles, set the address format. Members & invites
  3. Shape the address book — group addresses like team@, member aliases, and recovering mail sent to addresses that don’t exist yet. Mailboxes & aliases
  4. Connect other software — register integrations for webhooks, bot posting, and slash commands. Integrations
  5. Keep the lights on — plan, seats, and usage. Billing
  6. Stay secure — understand what’s enforced for you and what to encourage. Workspace security