Admin overview
Workspace administration lives in Settings, opened from the avatar menu in the top bar. If you’re a workspace owner or admin, you’ll see the full set of sections; members see only what applies to them (like their own profile and security).
The Settings sections
Section titled “The Settings sections”| Section | What it manages | Docs |
|---|---|---|
| Profile | Your name, your email addresses on workspace domains (aliases) | Mailboxes & aliases |
| Members & invites | The member roster, roles, and pending invites | Members & invites |
| Domains | The workspace subdomain, custom domain setup and DNS verification, undelivered mail | Custom domains |
| Integrations | Bots, webhooks, and slash commands (admins only) | Integrations |
| Billing | The workspace’s plan and entitlements | Billing |
| Security | Your passkeys, 2FA, sign-in methods, recovery contacts, and API keys | Account security |
The role model
Section titled “The role model”Every member holds one role in the workspace:
- Owner — full control, including everything below.
- Admin — manages members, invites, domains, mailboxes, integrations, and billing. Admins (and owners) also have implicit access to every doc, sheet, and calendar in the workspace — see Sharing & access.
- Member — full product use; no workspace administration.
Roles are per workspace: the same person can be an owner of one workspace and a plain member of another.
What admins are responsible for
Section titled “What admins are responsible for”A typical workspace admin’s jobs, in rough lifecycle order:
- Get the domain right — connect and verify the custom domain, set it as the default. Custom domains
- Bring the team in — send invites, assign roles, set the address format. Members & invites
- Shape the address book — group addresses like
team@, member aliases, and recovering mail sent to addresses that don’t exist yet. Mailboxes & aliases - Connect other software — register integrations for webhooks, bot posting, and slash commands. Integrations
- Keep the lights on — plan, seats, and usage. Billing
- Stay secure — understand what’s enforced for you and what to encourage. Workspace security